Contact
Contact A1 Study
Send us a message and it will go directly to the A1 Study support inbox.
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How can we help?
Email support
To help us find your account, contact us from the email address linked to A1 Study where possible. Never send your password, Apple password, Google password or full payment-card details.
Account deletion
To delete your A1 Study account and associated data, use the account-deletion option in the app. If you cannot access the app, select “Account request” above or email support@a1-study.com from the email address linked to your account where possible. We may need to verify your identity.
Subscription billing
Subscriptions purchased in the iOS or Android app are billed by Apple or Google. Include the platform you used and a non-sensitive copy of the relevant store receipt when contacting us. Refunds and payment-method changes are handled under the store's own process.
Privacy
Privacy and data-rights requests can be submitted through the form or sent to support@a1-study.com. We may need to verify your identity before acting on an account-specific request.