Contact
How can we help?
Use the email below for A1 Study support, privacy questions, subscriptions and account requests.
Email support
To help us find your account, contact us from the email address linked to A1 Study where possible. Never send your password, Apple password, Google password or full payment-card details.
Account deletion
To delete your A1 Study account and associated data, follow the steps on the account-deletion page.
Subscription billing
Subscriptions purchased in the iOS or Android app are billed by Apple or Google. Include the platform you used and a non-sensitive copy of the relevant store receipt when contacting us. Refunds and payment-method changes are handled under the store's own process.
Privacy
Privacy and data-rights requests can also be sent to support@a1-study.com. We may need to verify your identity before acting on an account-specific request.